Frequently Asked Questions

Everything you need to know about shopping with REEF AUSTRALIA.

Where are REEF AUSTRALIA products shipped from?

All orders are processed and shipped directly from our warehouse in Australia to ensure the highest quality control and fastest delivery times.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like swimwear and earrings may be excluded.

How do I know which size to choose?

Each product page features a detailed size guide tailored to that specific garment. We recommend measuring yourself and comparing it to our chart to find your perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to follow your parcel's journey.

Do you offer international shipping?

Yes, REEF AUSTRALIA ships worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your specific location.