Returns & Exchanges

At REEF AUSTRALIA, we want you to love your fashion finds, which is why we offer a flexible 30-day return policy for all unworn items in their original condition. Whether you need a different size or a complete refund, our streamlined process ensures your satisfaction is our top priority.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.

3

Label and Post

Print your prepaid shipping label provided by the portal, attach it to your parcel, and drop it off at any authorized Australia Post location.

4

Quality Check and Refund

Once our warehouse receives and inspects your return, we will process your refund or dispatch your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing